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 Complete Initial Setup:
With your input we carefully evaluate the intake
forms you are currently using. We then use that
information to design a set of encounter and patient
information forms that are clear and effective and will
simplify the paperwork burden for your practice.
Electronic Billing and Secondary
Claims:
Claims are submitted electronically within the first 48
hours of receiving them by your practice. Clean
claims are usually paid within 14 days. However we
have seen claims paid as little as 7 days. Depending
on the carrier electronic reimbursement averages 14
days. Claims with multiple payers are normally
crossed-over automatically by the primary payer to
the secondary payer.
Auto Accidents and Workman’s Comp Cases:
Island Pro uses custom software that has the
necessary forms such as the NF-3 and the C-4 forms
which is required when billing to these particular
carriers.
Payments and Posting:
Each EOB is analyzed and the appropriate payment
posted for the proper claim. Your practice receives
the un-cashed checks and is billed monthly only on
collected accounts.
Patient Billing:
Monthly statements are mailed for each account
which clearly identifies patients’ responsibilities such
as co-pays, coinsurance, and/or deductibles. It is our
recommendation that as many co-pays as possible be
collected in the office. We will follow your specified
protocol for collecting on patient balances.
Billing Inquiries:
We understand that patient billing inquiries are very
time consuming for medical offices. We understand
that patients are often confused. We answer all
questions from patients promptly, and courteously,
and we assure the patient that they can always call if
they have additional questions.
What Island Professional Billing
Will Do For You
We will
- prepare quarterly financial data review
- monitoring and analysis of all reimbursements from
Medicare, Medicaid and all managed care contract sources
- prepare patient balance tracking/collections
according to your group specifications
- follow up on unpaid/denied claims
- follow up on claims paid within 12 days after
submission
- prepare precise month-end report preparation
- prepare current information on CPT and ICD-9 codes
- prepare and submit patients statements
- will train in practice analysis through reporting
- will train in claims processing/unpaid claims follow-up
- will give fee schedule analysis
- We are expert negotiators on fee for service claims
and have certified coders on staff
We also provide:
Valuable advice and assistance for you and your staff.
Island Pro’s management team are experts at recognizing cost
savings measures. We specialize in the business side of
medicine, and we watch for ideas and opportunities to increase
your revenue.
Please call for a free hassle-free consultation. (516)
442-3461
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